![]() Now, that we have a working configuration, it is time for us to make our chatbot do something useful.Īs part of this article, we will build a chatbot for a taxi company. Go to Viber and say "Hi." In response you should get something like this:Īnd just like that we managed to configure NativeChat with Viber to let the user communicate with our chatbot via Viber. Note #2, you can only have one active project connected with the Proxy Channel, if you run a Proxy Command from another project, then the Proxy Channel will disconnect from the current project and connect with the new one. ![]() Note #1, you might need to email yourself the proxy command, so that you could access it on your mobile phone, or you could use Viber for Desktop. This is done with the Proxy Command that you saw in the step 2.Ĭopy the Proxy Command and run it in the Viber Proxy Channel. Now, that you have the Viber Proxy Channel, you need to connect it to your NativeChat project. Viber chat code#Note, you can find the QR code at the NativeChat channel for Viber page. On your mobile device open the Viber app, navigate to More (1) and start the QR Code Scanner (2). The Proxy Channel takes care of communication between your NativeChat chatbot and Viber. ![]() Now, you need to add the NativeChat Proxy Channel in the Viber app. Step 3: Viber-Add NativeChat Proxy Channel Take a note of the Proxy Command, you are going to use it in a moment. One of the first things that you will see is a Proxy Command, which we can use to test our chatbot outside of NativeChat, like with Viber, Facebook Messenger and Amazon Alexa. On the right hand side you will find the Test Window, which is where you can test your chatbot as you go. Viber chat trial#If you don't have a NativeChat account, you should create a free trial account.įrom the NativeChat console, create a new chatbot project.Ĭhoose Blank Bot, set the Name to ACME Ride, and press Create bot button.Īfter the project gets created, you will arrive to the Dashboard. To start working with NativeChat and Viber we need to set our development environment in the following steps: In this article, we will look into building a Viber chatbot with NativeChat.įirst, we will go through the required configuration, then we will add handling of straightforward questions and answers, and finally, we will create a step-by-step conversation that will guide a user to complete a bigger task. A well-designed chatbot can handle a big portion of the communication with your users while leaving your trained employees to handle more complicated or unique scenarios. Chatbots can work 24/7, are great at handling repetitive tasks, and can provide a queue-free form of communication. As a result of which, companies need to adapt and provide different ways of communication channels for their customer and employees. Furthermore, we find it more and more comfortable to communicate through channels like SMS, WhatsApp or Viber-each more or less popular depending on where in the world you are. ![]() We used to talk to each other face to face or on a phone, while lately we tend to communicate more and more through text. Over the last decade, the paradigm of communications has changed. In this tutorial, we'll build a Viber chatbot with NativeChat. A good chatbot can elegantly handle much of the communication with your users. ![]()
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